In order to choose the offer best suited for your needs, you should know what type of consumer you are, in other words you should know:
- how often you call;
- how many text messages you send;
- how many data you download;
- at what time of the day you use these services;
- what your available budget is.
You can consult your “user profile” on the customer page your provider makes available for his subscribers on his website.
You can use the price comparison tool made available by BIPT for free to compare the various providers' offers. You will find this on the website www.besttariff.be.
Once a year your provider has to take the initiative to inform you which of his tariff plans are most advantageous for you..
You can also ask your provider yourself which of his tariff plans would be best suited for you. The provider has to answer you within 2 weeks maximum.